Privacy Policy – www.shett-appens.com (Updated 10th August 2023)

INTRODUCTION

We take safeguarding online privacy seriously. Please read the whole of this statement carefully as it sets out what information we may collect from you, how we may use it and your rights in respect of our use and the key details of our privacy policy.

From time to time, we may need to change our privacy policy because of changes in our organisation, legislation or in our attempts to serve your needs better. We will use reasonable efforts to publish any changes to our privacy statement.

Shett-Appens.com and Shett-Appens.com is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities. We manage personal information in accordance with the Data Protection Act 2018 and we are registered as a Data Controller with the Information Commissioner’s Office Registration Number: C1361209

Any questions regarding our processing of personal data should be directed to us via:  [email protected]  OR  [email protected] (Certificate is registered to Mrs Yvette Den-drijver)

By using the Website, you agree to the terms of this Policy.

INFORMATION WE COLLECT

We collect two types of information from users of the Website: Personal Information and Non-Personal Information.

  1. Personal Information: This includes any information that can be used to identify, locate, or contact you, such as your name, email address, mailing address, phone number, and payment information. We collect Personal Information when you create an account, make a purchase, or subscribe to our newsletter.
  2. Non-Personal Information: This includes information that cannot be used to identify, locate, or contact you, such as your browsing history, the type of device you are using, your IP address, and other anonymous statistical data. We collect Non-Personal Information through the use of cookies, web beacons, and third-party tracking tools, such as Google Analytics.

USE OF GOOGLE ANALYTICS

We use Google Analytics to help us analyse and understand how users interact with our Website. Google Analytics collects information such as how often users visit the Website, what pages they visit, and what other websites they used before coming to our Website. The information generated by the cookies about your use of the Website will be transmitted to and stored by Google on servers in the United Kingdom.

You can learn more about how Google uses data when you use our Website by visiting www.google.com/policies/privacy/partners/. To opt-out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  1. To process and fulfil orders, including sending you order confirmations.
  2. To provide customer support and respond to your inquiries.
  3. To personalise your experience on the Website and improve our products and services.
  4. To communicate with you about promotions, special offers, and other news, provided you have opted in to receive such communications.
  5. To monitor and analyse trends, usage, and activities on the Website.

HOW WE PROTECT YOUR INFORMATION

We implement appropriate security measures to protect the information we collect, including the use of Secure Socket Layer (SSL) encryption to protect sensitive information transmitted online. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

SHARING YOUR INFORMATION

We do not sell, rent, or trade your Personal Information to third parties. We may share your Personal Information with third-party service providers who help us operate the Website and fulfil your orders, such as payment processors, shipping providers, and email service providers. These service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services on our behalf.

We may also disclose your information if required by law, to enforce our Website policies, or to protect our rights, property, or safety or the rights, property, or safety of others.

YOUR RIGHTS AND CHOICES

You have the right to access, update, or delete your Personal Information at any time. To exercise these rights, you may log in to your account on the Website or contact our Customer Support team at: info shett-appens.co.uk or at info(at)SSAMSmethod.co.uk

You may also choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting our Customer Support team at: info shett-appens.co.uk OR info(at)SSAMSmethod.co.uk. Please note that you may still receive transactional or administrative emails, such as order confirmations and shipping notifications, even if you opt-out of promotional communications.

THIRD-PARTY LINKS

The Website may contain links to third-party websites that are not controlled or operated by us. We are not responsible for the content or privacy practices of these third-party websites, and this Privacy Policy does not apply to any information you may provide while visiting such websites. We encourage you to review the privacy policies of any third-party websites you visit.

CHILDREN’S PRIVACY

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have collected Personal Information from a child under the age of 13, we will take steps to remove such information and terminate the child’s account.

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